Some may call me a bore, but I always check my receipts right at the cash register. And I have my reasons for doing so.
– Do you need a package?
– No, – I answer.
“There’s a new saleswoman at the checkout today. I paid for the groceries and took the receipt. And you won’t believe it. The first thing I see on the list is a punctured bag, which I refused. I go back and show the receipt at the checkout. The cashier immediately hands me the bag with the words:
– “Sorry, I’m not going to make a refund.
Long ago, prices in stores were clear and predictably known. So I had no need to check anything. But times have changed. I check the receipt carefully whenever I get it:
– I have a big grocery list. This usually happens at the supermarket. The most common mistake here is an extra item on the receipt. I buy one packet of salt, but for some reason the receipt may contain two. Or in the middle of my shopping list, I find an item that I didn’t buy at all. It may be a small thing that is not so easy to notice.
The second case is if the cost of the purchased products seems too high to me. When I go to the supermarket, I try to calculate in advance the amount of money I’m going to spend on groceries. And I’m immediately alerted if the cashier calls out a suspiciously higher amount than I expected. This happens if the promotional item was punched without the specified discount or if there was a price tag from another product under the item I bought. So it turns out that I expected to buy a product for one amount, but it turns out to be another. Then I have to pay the price indicated on the promotional price tag. Even though the promotion is no longer valid, because the price tags were not changed in time. But is this the buyer’s problem? In the second case, I return the goods and also file a complaint with the store. Because in most cases, the wrong price tag is put on purpose.
The third case is when I buy products in small stores. You can often find a mess with prices there. For such mini-markets, this is a common occurrence.
I may be a bore to some people. But I will demand justice, even if it is a small difference. And it’s not about money. I won’t be too lazy to go back to the store the next day and check if the price tag has really been changed. I don’t think an excuse like “we don’t have enough employees” is a reason to deceive your customers.
Some people are convinced that a small difference is not worth the trouble. What do you think? Will you spend your own time to clarify the situation or do you not consider it a client’s deception?
