Emma, this is Lucy, our new team member. Shell be working in your department, said Mr. Jenkins.
Emma looked up from her monitor. She saw a young woman, just a bit over twenty, with brown hair neatly tied back in a ponytail. Lucys face shone with a bright but shy smile. She fiddled nervously with a slim folder pressed to her chest.
Lovely to meet you, Lucy said with a polite nod. Im really grateful for the opportunity. I promise Ill give it my all.
Mr. Jenkins, the head of logistics, had already turned to leave, but paused in the doorway. Emma, youve got two decades under your belt here. Please show Lucy the ropessystems, routes, working with hauliers. She needs to be able to manage a section on her own in a month.
Emma gave a nod, her gaze taking in the newcomer. At twenty-three, Lucy could have been her daughter, if Emma had ever had kids. At fifty-five, Emma had long accepted that a family just wasnt part of her story. She had her job, a flat decorated with a couple of geraniums in the window, and her fat old cat, Tom.
Take a seat, Emma gestured to the desk beside her. Lets get you started.
The first week, Lucy continually mixed up haulier codes and forgot to log data in the system. Emma corrected her gently, explained it all over again, even drew quick diagrams on scraps of paper.
Look, here you put Leeds, but the deliverys for Liverpool. Thats about a hundred miles difference, you see?
Lucy would blush bright red, apologise profusely, fix the mistakeand find another place to slip up.
By the middle of the second week, things started looking up. Lucy was picking things up quickly, jotting down every word Emma said into a battered notebook with cartoon cats on the cover.
Emma, why dont we work with this haulier? Their rates are good.
Twice they didnt deliver on time. Reputations worth more than savings, remember that.
Lucy nodded, made a note. Then she asked, suddenly, Do you make your own sausage rolls? I always smell something lovely whenever you open your lunch tin.
Emma chuckled. The next day she brought in extra sausage rolls with flaky pastry and left them on Lucys desk at lunch. Lucy wolfed them down with such delight youd think shed never tasted anything like it.
My nan made sausage rolls just like these, Lucy said softly, brushing away a few crumbs. She passed away two years ago. Miss her a lot.
Emma found herself resting her hand over Lucys for a second. Lucy didnt shy away; she gave a grateful little smile.
After that, it was apple crumble, then scones, then a honey cake Lucy said was the best shed ever eaten. Emma realised she was baking extra just to bring in for Lucy. It brought an odd, almost forgotten warmth to her chest.
Emma, can I ask for your advice? Nothing to do with work.
Of course, love, go ahead.
My boyfriends just proposed. But… weve only been seeing each other for six months. Do you think its too soon?
Emma put aside her files, looking seriously at her young colleague and the uncertainty in Lucys eyes.
If youre not sure, then yes, its too soon. When its right, you wont need to ask.
Lucy breathed out, looking relieved, as if Emma had just lifted some weight from her shoulders.
By the end of the third week, Lucy was handling communications with hauliers on her own, checking routes and double-checking the system for errors. Emma watched with quiet pride. Shed taught her well.
Youre like a mum to me, Lucy said one day. Only better. Mums always finding fault, but you always encourage me.
Emma blinked and turned to look out of the window.
Oh, dont be daft. Crack on, weve got work to do.
Still, she couldnt keep the smile off her face all evening.
Lucy flourished that month. Emma noticed how confidently she spoke on the phone, how quickly she processed orders, how she sailed through the companys clunky database. Lucy was more than holding her ownshed become really good.
Friday mornings meeting, though, was a gloomy one. Mr. Jenkins sat at the head of the table, twirling his pencil, saying nothing for ages before he finally spoke.
Its not good news, he said, eyeing the whole team. The markets dropped off. Three of our major clients have gone to the competition. Headquarters made the call this morningwere going to have to trim the staff.
Emma exchanged looks with her colleagues. They all knew what trim meant. Redundancies.
Well be reviewing each department over the next month, Mr. Jenkins continued. For now, business as usual.
Back at her desk, Emma peered sideways at Lucy. Lucy was staring at her screen, hands frozen above the keyboard.
Fifty-five years old. Emma could do the sums. She was one of the more expensive staff in the department. Lots of experience, which meant a bigger redundancy package, too. From the companys point of view, she was an obvious candidate. It hurt, but shed survive. The mortgage was long paid off; pension wasnt far away, and shed managed to put some aside.
But Lucy… The girl seemed to have changed overnight. No more chatty lunches or asking for more apple crumble. She hardly met Emmas gaze, looking through her when spoken to.
Lucy, are you alright? Emma perched on the side of Lucys desk. Worried about the redundancies?
Lucy jumped a little, forcing a smile. No, Im fine. Just tired, thats all.
Emma knew she wasnt. Poor girl. Shed just got the hang of things and nowthis. Cruel, really.
The next two weeks passed in tense anticipation. Everyone whispered in corners, guessing whod be the first to go. Lucy worked quietly, barely saying a word. Sometimes Emma caught her looking at her in a strange way, but put it down to nerves.
Then on Thursday after lunch, a message popped up from Mr. Jenkins: Emma, please come to my office.
She stood up, straightened her jacket. Well, this was it. Twenty years with the company, and nowgoodbye. She readied herself for the talk.
She pushed open the office doorand paused.
Across from Mr. Jenkins, Lucy sat ramrod-straight, that same folder in her lap, face unreadable.
Have a seat, said Mr. Jenkins, indicating the chair. Theres something serious we need to discuss.
Emma sat down, glancing from Jenny to Lucy. Lucy avoided her gaze.
Lucys been working extremely hard, Mr. Jenkins began, unfolding a sheaf of papers. Shes uncovered several major errorserrors in your work, Emma.
Emma stopped breathing. She couldnt put two and two together: Lucy, the girl who loved her sausage rolls, who confided in her about marriage, now talking about mistakes.
I went through the last eight months files, Lucy said, eyes fixed on Mr. Jenkins, as if Emma wasnt even in the room. There are eleven significant discrepanciesincorrect haulage codes, waybill mix-ups, date errors.
Lucy opened her folder and pulled out sheets with rows highlighted in yellow. Emma recognised her own notes in the margins.
I believe I can manage this section better, Lucys tone was cold, business-like, as though reading office rules. Emmas incredibly experienced, but age is catching up. Financially, it makes more sense for the company to keep melower salary, higher efficiency. Its simple maths.
Mr. Jenkins leaned back, drumming his fingers on the desk.
What do you say, Emma?
Emma rose, took the papers, scanned the highlighted rows. The mistakes werent really mistakes at all.
I wont make excuses, Emma said, laying the papers back down. In twenty years you learn that no jobs ever perfect at every step. What matters is results. Deliveries arrive, clients are happy, moneys in the bank.
But these errors could be disastrous! Lucy blurted, her voice suddenly trembling with feeling. Im only trying to help the company!
Mr. Jenkins gave a tired sort of laugh. You know, Lucy, do you know the kind of employees we cant have here? The ones willing to throw a colleague under the bus just to look good.
Lucys face drained of colour.
I know all about these so-called mistakes, he continued. They arent errors. Emmas learnt, over years and years, how to skip pointless bureaucracy, how to get things done when everyone else is stuck. On paper it looks wrong, but in real life? Thats experience. Youre just too green to see the difference.
Lucy clung to the arms of her chair.
Youll work your two weeks notice, and then thats it, said Mr. Jenkins, snapping the folder shut. Put your resignation letter on my desk by the end of the day.
Lucys voice broke. Please… I didnt mean… I need this job. Ive just got a new mortgage, I
You should have thought about that. Youre dismissed.
She staggered up, her folder clattering to the floor. She scrambled to pick up the fallen papers, face hidden by her damp hair.
The door closed behind her with hardly a sound.
Well, Emma, Mr. Jenkins said with a resigned shake of his head. That girl nearly did you in. I hope you see what a snake you took under your wing.
Emma was silent. She felt empty and hollow inside.
Youre staying, he added. Until the place closes for good. We cant afford to lose staff like you. All clear?
She nodded and left the office.
Lucy was back at her desk, eyes locked on her screen. As Emma passed, Lucy glanced up, her look angry and sharp, lashes still wet. Emma walked on past, sat down, and opened her work emails without turning around. The sausage rolls in her lunch tin on the windowsill sat untouched for the rest of the day.












